Responsible Gaming
Introduction
At Fair Go Casino, we believe that gambling should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means. Remember: the house always has an edge, and you should only risk money you can afford to lose.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over in Australia. We are committed to preventing underage gambling. By using our services, you confirm that you are of legal gambling age in your jurisdiction.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, help is available:
- Chasing losses by gambling more to try to recover lost money
- Gambling with increasing amounts of money to achieve the same excitement
- Difficulty controlling gambling or unsuccessful attempts to stop
- Hiding gambling activities or lying about the time and money spent
- Neglecting family, work, or personal responsibilities due to gambling
- Gambling to escape problems, anxiety, or negative emotions
- Borrowing money or using credit to fund gambling
- Feeling restless or irritable when trying to reduce gambling
- Gambling despite financial, legal, or relationship problems it causes
Self-Help Tools
Fair Go Casino provides the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you are willing to deposit per day, week, or month
- Loss Limits: Restrict the maximum amount you are prepared to lose in a set period
- Reality Checks: Receive regular notifications reminding you how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
- Account Closure: Request permanent closure of your account at any time
To access these tools, log into your Fair Go Casino account or contact our customer support team.
Support and Help
If you or someone you know is struggling with problem gambling, confidential support is available from these trusted Australian and international organisations:
Australia
- Gambling Help Online
Free, confidential counselling and information for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
United Kingdom
- GamCare
Free advice and support for problem gambling
www.gamcare.org.uk - GamStop
National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council
Evidence-based resources and support
www.responsiblegambling.org
United States
- National Council on Problem Gambling
Helpline and treatment referral service
www.ncpgambling.org
Phone: 1-800-522-4700 (confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information and support for problem gambling
Telefonberatung: 0800 1 372 374 (kostenlos, Mo-Do 10-22 Uhr, Fr-So 10-20 Uhr)
Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is a treatable condition, and seeking support is a sign of strength. Contact one of the organisations listed above or speak to a healthcare professional. You are not alone, and help is available.
For more information about responsible gaming at Fair Go Casino, please visit our Terms and Conditions page or contact our customer support team at [email protected].